Privacy Policy

Currently we make no use at all of any e-mail or postal addresses received except to those people who book a holiday with us who are then posted a copy of the following years brochure provided they have not objected to receiving one.

1. Statement of Intent
From time to time by using our website, you will be required to submit information about yourself (e.g. name, e-mail address etc..) to receive or use services on our website.
By entering your details, you enable French Travel Service and their service providers to provide you with the services you select. Whenever you provide such information, we will treat that information in accordance with this policy. French Travel Service will act in accordance with current legislation and aim to meet current internet best practice.

2. Submitting Personal Information
Information you provide will be used by French Travel Service and may be shared with other relevant travel and tourist organisations. It will be used to:-

- Process bookings and ensure your travel is completed in accordance with your ticket
- Analyse use of the Rail Europe website
- Keep you up-to-date with special offers and services
- Send you information by letter, e-mail or to contact you by telephone

3. Access to your Personal Information
You have a right to request a copy of the personal information we hold about you to have any inaccuracies corrected, (we charge £10 for information requests). Please address requests to the Company Secretary, French Travel Service, P O Box 563, CHICHESTER, PO19 9DZ

4. Users under 18 years
If you are under 18, please get your parent or guardians permission beforehand, whenever you provide personal information to this website

5. Security
We do not disclose any data about you without your permission unless we are required to do so. We will take all reasonable care to keep your data secure and prevent unauthorised access to it.

6. Information on Visitors
During the course of your visit, the pages you see, along with something called a "cookie", are downloaded onto your computer. Most, if not all websites, do this because cookies allow the website publisher to do useful things like find out whether the computer has visited this site before.

Any information that is supplied by cookies can help us to provide you with a better service and assists us to analyse the profile of our visitors

7. "Cookies"
French Travel Service may use cookies for tracking visitor activity. A cookie is a text file that identifies your computer to our server; Cookies in themselves do not identify the individual user, just the computer used.
Cookies only record those areas of the site that have been visited by the computer in question and for how long. You have the opportunity to set your computer to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. If you accept cookies, they may remain on your computer for up to 5 years, unless you delete them. Please note that turning off cookies may limit your use of our website and services.